This warranty and return policy are only available for the items purchased directly from AngLink online store will be accepted. For products purchased from authorized retailers, please get in touch with them directly for returns.
Within 1 year:
All AngLink items purchased directly from AngLink online store come with 1 year hassle- free warranty.
After 1 year from shipment:
All warranty requests will be rejected after 1 year from shipment.
If the product is found to be defective, you may return the item to us in its original condition within 30 days of receipt.
Returned items must be in original packaging, including any accessories, manuals, and documentation.
Non-returnable items include items purchased through retailers, incorrect products purchased, and damaged products through customer mishandling.
Returns made without receipt may be refused. AngLink reserves the right to deny any return.
About unsatisfactory products
If you are not satisfied with your purchase？ did you receive a faulty unit or the wrong product? simply not satisfied with your order?
please contact us within 30 days from the day you received it and then follow the 30 Days Product Guarantee.
Please contact our Customer Support team to start the return process. Please include the following information:
Proof of purchase;
Video or photo of the faulty product (if applicable);
Complete delivery address;
Contact telephone number.
In some cases, you may be required to include a video or photo of the defective product for proof in order to refund or replace the product.
Processed refunds are completed within 10 business days. Refunds will be issued based on your original form of payment (PayPal, credit card, debit card, etc.)
For returned items, a full refund will be credited for defective products. For non-defective items, refund excludes all shipping and handling fees.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
About cancelling orders:
Items already shipped are not reversible, and must then be returned for a refund (please see the “Refunds” section above). Please note that the cost of this return has to be paid by the customer.
To check the status of your order, please log-in to your shopify account or contact our Customer Support team.